Dps Company Hiring For Customer Service Agent (csa)

0 - 1 Years

Job Description

Company- DPS Company
Designation- Customer Service Agent (CSA)
Qualification- Minimum 12th Pass with Good Communication Skills
Salary- 17K CTC, 15K In hand + Overtime
Location- IGI Airport Delhi
Duties & Responsibilities-
the Following Responsibilities are Associated with this Job Role:
•assist Passengers with Self-service Check-in Kiosks
•inspect and Verify Passenger Documentation
•issue Boarding Passes and Reschedule Passengers Affected By Flight Interruptions or Cancellations
•manage Passenger Baggage Processing Including Handling and Fee Calculation if Applicable
•assist Passengers as Needed Through Arrival and Check in Processes Including Support for Passengers with Special Requirements such as Unaccompanied Minors (um), Vip Passengers and Passengers Needing Wheelchair Assistance
•direct Passengers Through Customs, Immigration, and Quarantine as Required
•make Public Address Announcements as Required
•assist Colleagues in other Areas of the Airport to Ensure that Wheelchairs, Strollers and Gate Checked Bags (cleared Through Security) are Made Available for Loading Upon Departure and Delivery to Passengers Upon Arrival
•comply with all Uk/ireland/eu Legislation as Well as Airport Authority and Carrier Security Requirements
•operate Computers and Specialist Equipment such as Air-bridge, Scanners and Airline Specific Software
•produce Work-related Documentation When Required

Salary 1 Lac 75 Thousand To 2 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 0 - 1 Years
Qualification Higher Secondary, B.A, B.Com, B.Sc

Key Skills

Customer Service customer handling

Company Profile

Company Name

DPS Company

About Company Our company present aviation solutions, targeting the operational needs of the airport industry in former CIS countries. We install & support: - airport solutions, such as CUTE/CUPPS, LDCS, FIDS, BRS, AODB, Billing.... - equipment: printers and scaners (IER, Access)... - present different software solutions for airlines (web-checking, mobile checking)...
Contact Person Mr.Mandeeep Sharma
Address L-10, Om Building, 3rd Floor ,Near Vishal Mega Mart Red Light Mahipalpur, New Delhi
Mobile 7027775743
Email ID psgroup.sharma@gmail.com

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