Vacancy In Dmrc For Customer Facilitation Agent (cfa)

0 - 1 Years

Delhi, West Delhi


Job Description

Company- Delhi Metro Rail Corporaton (DMRC)
Designation- Customer Facilitation Agent (CFA)
Job Type- Contract Bases
Qualification- Minimum 10th Pass With Good Communication Skills
Salary- 15000 CTC + Overtime
Shift Time- 8 Hours Working
Location- Delhi NCR
Age Limit- 18 to 40 Years
Duties & Responsibilities-
The customer facilitation agents have been provided orientation to help commuters and also provide general information about the Metro. The stationing of customer facilitation agents is the latest in the series of steps by the DMRC to facilitate passenger movement at stations. Earlier steps include posting security guards at platforms to guide commuters, such as guiding lines for boarding and de-boarding at platforms, regular announcement in trains and platforms, distribution of leaflets and screening of awareness films.

Salary 1 Lac 50 Thousand To 1 Lac 75 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 0 - 1 Years
Qualification Higher Secondary, Secondary School

Key Skills

Customer care customer handling

Company Profile

Company Name

Delhi Metro Rail Corporaton (DMRC)

About Company The Delhi Metro Rail Corporation Limited (DMRC) was registered on 3rd May 1995 under the Companies Act, 1956 with equal equity participation of the Government of the National Capital Territory of Delhi (GNCTD) and the Central Government to implement the dream of construction and operation of a world- class Mass Rapid Transport System (MRTS). Presently, the Delhi Metro network consists of about 373 Km with 271 stations. The network has now crossed the boundaries of Delhi to reach NOIDA and Ghaziabad in Uttar Pradesh, Gurgaon, Faridabad, Bahadurgarh and Ballabhgarh in Haryana.
Contact Person Mr.Mandeeep Sharma
Address L-10, Om Building, 3rd Floor ,Near Vishal Mega Mart Red Light Mahipalpur, New Delhi
Mobile 7027775743
Email ID psgroup.sharma@gmail.com

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