Urgent Requirement Of Customer Service Agent (CSA) In Brand Midas

0 - 1 Years


Job Description

Company- Brand Midas
Designation- Customer Service Agent (CSA)
Qualification- Graduate with Good Communication Skills
Salary- 15600/-
Location- IGI Airport Delhi
Note- Passport Mandatory.



Duties & Responsibilities-

The following responsibilities are associated with this job role:
•Assist passengers with self-service check-in kiosks
•Inspect and verify passenger documentation
•Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
•Manage passenger baggage processing including handling and fee calculation if applicable
•Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
•Direct passengers through Customs, Immigration, and quarantine as required
•Make public address announcements as required
•Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
•Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirements
•Operate computers and specialist equipment such as air-bridge, scanners and airline specific software
•Produce work-related documentation when required
•Maintain the highest standards of safety and security at all times
•Other duties as assigned

Salary 1 Lac 50 Thousand To 1 Lac 75 Thousand P.A.
Industry Hotel / Travel / Airlines
Work Experience 0 - 1 Years
Qualification B.A, B.Com, B.Sc, M.A, M.Com, M.Sc

Key Skills

Customer Handling Customer Support Problem Solving

Company Profile

Company Name

Brand Midas

About Company Brand Midas has been started by a group of professionals with decades of experience in the airline industry. We are airport retail services consultants for MNC companies and listed companies including ITC, HUL, Nestle and BCCI. We are Travel & Transportation media and advertising consultants for 175+ MNC companies, Telecom companies, Airlines, Real estate companies and Hotel chains.Our senior management has the expertise of successfully setting up loyalty programs in the airline industry, QSR & F&B industry as well as the retail industry. We also have the expertise of setting up airline to airline partnerships and multi-airline alliance partnerships. The group also provides consulting services on all the above and more areas to various airlines.
Contact Person Mr.Mandeeep Sharma
Address L-10, Om Building, 3rd Floor ,Near Vishal Mega Mart Red Light Mahipalpur, New Delhi
Mobile 7027775743
Email ID psgroup.sharma@gmail.com

Jobs by Location