Customer Service Agent (csa) Required In Daps

0 - 1 Years


Job Description

Company- Delhi Airport Parking Services (DAPS)
Designation- Customer Service Agent (CSA)
Qualification- Minimum 12th Pass with Good Communication Skills
Salary- 18000/- CTC
Location- IGI Airport T1, T3 Delhi
Timing- 8 Hours Working


Duties & Responsibilities-

The following responsibilities are associated with this job role:
•Assist passengers with self-service check-in kiosks
•Inspect and verify passenger documentation
•Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
•Manage passenger baggage processing including handling and fee calculation if applicable
•Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
•Direct passengers through Customs, Immigration, and quarantine as required
•Make public address announcements as required
•Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
•Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirements
•Operate computers and specialist equipment such as air-bridge, scanners and airline specific software
•Produce work-related documentation when required
•Maintain the highest standards of safety and security at all times
•Other duties as assigned

Salary 1 Lac 75 Thousand To 2 Lac 25 Thousand P.A.
Industry Hotel / Travel / Airlines
Work Experience 0 - 1 Years
Qualification Higher Secondary, B.A, B.Com, B.Ed, B.Sc

Key Skills

Customer Service Customer handling

Company Profile

Company Name

Delhi Airport Parking Services Pvt. Ltd.

About Company Delhi Airport Parking Services Private Limited (DAPS), a deemed public limited company, was incorporated in 2010, under the company Act 1956 to manage and operate the parking facility at Indira Gandhi International Airport, New Delhi, with major stake holders such as Delhi International Airport Private Limited, GMR group and Tenaga Parking Services from Malaysia. The DAPS is a professionally managed company aiming for touching the annual turnover near around 125 Cr. in current financial year.
Contact Person Mr.Mandeeep Sharma
Address L-10, Om Building, 3rd Floor ,Near Vishal Mega Mart Red Light Mahipalpur, New Delhi
Mobile 7027775743
Email ID psgroup.sharma@gmail.com

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