Job openings for customer service representative in gurgaon

Customer Service Representative Required In Medanta Hospital

Gurgaon


Company- Medanta Hospital
Designation- Customer Service Representative
Qualification- Graduate with Good Communication Skills
Salary- 14K to 18K In hand
Location- Gurgaon Sector 38
* Both Male & Female Candidates Can Apply.






Duties & Responsibilities-

• Welcome customer / patients as they arrive at the CSR counter and inquire into how they would like to be assisted
• Provide necessary information regarding the facility’s services and doctors’ availability
• Obtain necessary patient information such as medical histories and insurance information and ensure that it is properly processed and recorded
• Contact insurance companies to verify coverage and benefits and provide doctors with feedback on coverage and copays
• Assist patients in understanding how their insurance coverage works and calculate and present copays
• Execute medical equipment and supplies orders from vendors and suppliers and ensure that they are expedited
• Follow-up with doctors and nurses to obtain necessary information to complete patients’ records
• Process payments for services rendered and assist with the billing procedure
• Provide feedback and information to coding and billing personnel in a bid to streamline accounting processes
• Respond to queries from customers / patients / family members and insurance companies over the telephone and through emails
• Monitor call status for responses from various departments to ensure that call returns are done in a timely manner
• Follow-up with callers within a specified period of time (24 hours usually) to ensure customer satisfaction

Experience 0 - 1 Years
Salary 1 Lac 50 Thousand To 2 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Qualification B.A, B.Com, B.Sc, M.A, M.Com, M.Sc
Key Skills Customer support customer handling

About Company

Company Name

Medanta Hospital

About Company Medanta (The Medicity) is a multi-specialty medical institute located in Gurgaon in the National Capital Region of India. It was established in 2009, with cardiac surgeon, Naresh Trehan.
Contact Person Mr.Mandeeep Sharma
Address L-10, Om Building, 3rd Floor ,Near Vishal Mega Mart Red Light Mahipalpur, New Delhi
Mobile 7027775743
Email ID psgroup.sharma@gmail.com

Jobs by Location

Delhi (492) Gurgaon (153) Noida (105) Rohtak (84) Faridabad (34) Ghaziabad (33) Sonipat (28) Mumbai (25) Greater Noida (19) Hisar (16) Rewari (12) Lucknow (10) Patna (10) Chandigarh (8) Bhiwadi (8) Kanpur (7) Varanasi (7) Sirsa (7) Bhopal (7) Bhiwani (6) Bahadurgarh (6) Panipat (6) Bangalore (6) Karnal (5) Meerut (5) Jhajjar (4) Ambala (4) Fatehabad (4) Kolkata (3) Jind (3) Amritsar (3) Kurukshetra (3) Agra (3) Hyderabad (3) Haridwar (2) Mahendragarh (2) Navi Mumbai (2) Thane (2) Kaithal (2) Ghazipur (2) Muzaffarpur (2) Mohali (2) Jhansi (2) Jodhpur (2) Allahabad (2) Guwahati (1) Kachchh (1) Kapashera (1) Gaya (1) Ashok Nagar (1) Saharsa (1) Jamalpur (1) Medchal (1) Saran (1) Madhubani (1) Jalandhar (1) Vaishali (1) Ludhiana (1) Dehradun (1) Jaipur (1) Moga (1) Bombooflat (1) Kota (1) Adilabad (1) Yamunanagar (1) Hapur (1) Barnala (1) Alwar (1) Tiswadi (1) Fazilka (1) Zirakpur (1) Firozpur (1) Mathura (1) Hathras (1) Ahmedabad (1) Sambalpur (1) Surat (1) Gorakhpur (1) Chhatarpur (1) Vietnam (7) Malaysia (12) Armenia (7) United Arab Emirates (2) Azerbaijan (3) View More