Job openings for customer service executive in delhi ncr

Air Asia Required Candidates For Customer Service Agent (CSA)

Post- CSA
Eligibility: Graduate With Excellent Communication & Skills
Salary- 22,000/- CTC On Later 20,000/- In Hand & other Company Facilities
Location- Delhi/NCR

Responsibilities:-

*Resolve customer complaints via phone, email, mail, or social media.
*Use telephones to reach out to customers and verify account information.
*Greet customers warmly and ascertain problem or reason for calling.
*Cancel or upgrade accounts.
*Assist with placement of orders, refunds, or exchanges.
*Advise on company information.
*Take payment information and other pertinent information such as addresses and phone numbers.
*or cancel orders.
*Answer questions about warranties or terms of sale.
*Act as the company gatekeeper.
*Suggest solutions when a product malfunctions.
*Handle product recalls.


NOTE- CHARGES APPLY
(Passport Must)

Experience 0 - 1 Years
Salary 2 Lac To 3 Lac 25 Thousand P.A.
Industry Hotel / Travel / Airlines
Qualification Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Ed
Key Skills customer handling customer care customer support

About Company

Company Name

Air Asia Company

About Company AirAsia (MYX: 5099) is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. It is the largest airline in Malaysia by fleet size and destinations. AirAsia Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries. Its main hub is klia2, the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA) in Sepang, Selangor, Malaysia. Its affiliate airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, and AirAsia India have hubs in Don Mueang International Airport, Soekarno–Hatta International Airport, Ninoy Aquino International Airport, and Kempegowda International Airport respectively, while its sister airline, AirAsia X, focuses on long-haul routes. AirAsia's registered office is in Petaling Jaya, Selangor while its head office is at Kuala Lumpur International Airport.
Contact Person Mr. Mandeep Sharma
Address L-10, 3rd Floor ,Near Vishal Mega Mart Red Light Mahipalpur, New Delhi
Mobile 7027775743
Email ID Psgroup.Sharma@Gmail.Com

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