designation- Customer Care Executive (cce)
eligibility Criteria- Minimum 12 with Good Communication Skills.
salary- 17000/- with Incentive
working- 6 Days Working
duties & Responsibilities-
1) Answer Calls Professionally to Provide Information About Products and Services, Take/ Cancel Orders, or Obtain Details of Complaints.
2) Keep Records of Customer Interactions and Transactions, Recording Details of Inquiries, Complaints, and Comments, as Well as Actions Taken. Process Orders, Forms and Applications.
3) Follow Up to Ensure that Appropriate Actions Were Taken On Customers' Requests.
4) Refer Unresolved Customer Grievances or Special Requests to Designated Departments for Further Investigation.
|Experience||0 - 1 Years|
|Salary||1 Lac 75 Thousand To 2 Lac 25 Thousand P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service / Operations|
|Qualification||Higher Secondary, B.A, B.Com, B.Ed, B.Sc|
|Key Skills||Customer Care Customer Handling|
|About Company||Snapdeal is an Indian e-commerce company based in New Delhi, India. The company was started by Kunal Bahl and Rohit Bansal in February 2010. As of 2014, Snapdeal had 3,00,000 sellers, over 3 crore products across 800+ diverse categories from over 1,25,000 regional, national, and international brands and retailers and a reach of 6,000 towns and cities across the country. Investors in the company include SoftBank Corp, Ru-Net Holdings, Tybourne Capital, PremjiInvest, Alibaba Group, Temasek Holdings, Bessemer Venture Partners, IndoUS Ventures, Kalaari Capital, Saama Capital, Foxconn Technology Group, Blackrock, eBay, Nexus Ventures, Intel Capital, Ontario Teachers' Pension Plan, Singapore-based investment entity Brother Fortune Apparel and Ratan Tata. In April 2015, Snapdeal acquired FreeCharge for $400 million, but resold the mobile-payments company in 2017.|
|Contact Person||Mr.Mandeeep Sharma|
|Address||L-10, Om Building, 3rd Floor ,Near Vishal Mega Mart Red Light Mahipalpur, New Delhi|