Company- EXL Service
Designation- CCE - Inbound International Travel Process
Qualification- Only Graduates with Excellent Communication Skills
Salary- 15K to 28K + 3000 Night Allowance + Performance Based Incentive Upto 6000
Shift- Rotational Shift, 5 Days Working
* Male / Female Both can apply.
* Need Excellent Communication Skills.
Duties & Responsibilities-
1. Maintaining a positive, empathetic and professional attitude toward customers at all times.
2. Responding promptly to customer inquiries.
3. Communicating with customers through various channels.
4. Acknowledging and resolving customer complaints.
5. Knowing our products inside and out so that you can answer questions.
6. Processing orders, forms, applications, and requests.
7. Keeping records of customer interactions, transactions, comments and complaints.
8. Communicating and coordinating with colleagues as necessary.
9. Providing feedback on the efficiency of the customer service process.
10.Managing a team of junior customer service representatives.
11.Ensure customer satisfaction and provide professional customer support.
|Experience||0 - 1 Years|
|Salary||1 Lac 75 Thousand To 3 Lac 25 Thousand P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service / Operations|
|Qualification||B.A, B.Com, B.Sc, M.A, M.Com, M.Sc|
|Key Skills||Customer Handling Customer Support Problem Solving|
|About Company||EXL Service is a leading operations management and analytics company. EXL offers insurance, banking, financial services, utilities, healthcare, travel, transportation and logistics services. The company is headquartered in New York City with more than 27,000 professionals in locations throughout the United States, Europe, Asia, Latin America and South Africa.|
|Contact Person||Mr.Mandeeep Sharma|
|Address||L-10, Om Building, 3rd Floor ,Near Vishal Mega Mart Red Light Mahipalpur, New Delhi|