Post- CSA, Team Leader & Consulting Staff
Eligibility: Minimum 12th Pass With Good Communication & Skills
Responsibilities and Duties:-
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer\\\'s complaint; determining the cause of the problem; selecting and *explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by *collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
Provide support in developing technical architecture and design for software projects.
Develop new applications and make enhancements to existing applications based on project requirements.
Perform programming and object modeling when needed.
Stay abreast with latest technologies and techniques in application development.
Provide support in all phases of SDLC and oversee change control activities.
Work with Manager in developing business proposals and cases for projects.
Assist in risk analysis, management and mitigation activities.
|Experience||0 - 1 Years|
|Salary||1 Lac 50 Thousand To 2 Lac 50 Thousand P.A.|
|Industry||Hotel / Travel / Airlines|
|Qualification||Higher Secondary, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Ed|
|Key Skills||telecalling telemarketing customer handling customer support Team Leader|
|About Company||Fabindia (or Fabindia Overseas Pvt. Ltd.) is an Indian chain store retailing garments, furnishings, fabrics and ethnic products handmade by craftspeople across rural India. Established in 1960 by John Bissell, an American working for the Ford Foundation, New Delhi, Fabindia started out exporting home furnishings, before stepping into domestic retail in 1976, when it opened its first retail store in Greater Kailash, New Delhi. Today it has over 250 stores across India and abroad, and is managed by his son, William Bissell. In 2008, Fabindia had a revenue of $65 million, a 30% increase from the previous year. Fabindia sources its product from across India through 17 community-owned companies; a certain percentage of the shares of which are held by artisans and craftpersons. The products of Fabindia are mainly sourced from villages helping to provide and sustain rural employment in India. They are currently produced by over 40,000 artisans and craftspeople across India. The hand-crafted products also encourage good craftsmanship.|
|Contact Person||Mr. Mandeep Sharma|
|Address||L-10, 3rd Floor ,Near Vishal Mega Mart Red Light Mahipalpur, New Delhi|